Carl Busch

Carl Busch

Appears in 69 Episodes

Can You Handle the Shadiest Bar Managers?

Carl and Riley dive into bartending horror stories, tackling encounters with entitled customers and the repercussions on staff. Riley shares a Reddit tale about a toxi...

USBG Presents World Class Top 10 2024 with Jon Mateer

Carl and Riley talk with Jon Mateer, a seasoned bartender and top-10 finalist in the USBG Presents World Class Sponsored by Diageo bartender competition. Jon shares hi...

Top 30 2024 World Class Bartender with Billy Fredlund

Carl and Riley recount their adventure at a brewery pool party and a dive bar visit before diving into a special discussion with returning guest Billy, a competitor in...

Bartender Blunders: Overcharges and Over-Reactions

Carl and Riley, seasoned bartenders, delve into hilarious and cringeworthy stories from the service industry. They share a Reddit post about a manager facing a rare cu...

Stung by the Underage: Bartenders vs. Police Stings

Carl and Riley delve into another wild week in the bartending world, featuring sting operations, underage drinking traps, and the curious fate of Crown Royal bags. Car...

How One Joke Changed an Entire Bar Shift

Carl and Riley explore the quirks of the service industry in this episode of "Do You Want to Start a Tab?" They share a touching story from Reddit about a bartender fi...

Cruise Ship Karen Meltdown: Entitlement at Sea

Carl and Riley dive into the wild world of hospitality with stories of entitled guests and dubious employers. First, they recount a clash over a reserved chair on a cr...

Dating in the Service Industry: Love on the Rocks?

Carl and Riley dive into the highs and lows of the hospitality industry with relatable tales from bartenders and servers. From a new bartender misunderstanding the ter...

Thrown Out for Not Tipping: Can a Restaurant Ban You?

This episode kicks off with their experience mixing cocktails and leads to a story from Reddit about a bigoted encounter at a gay bar. They discuss the intricacies of ...

The $44 Old Fashioned Scandal

Carl and Riley delve into the absurdity of service industry pricing as they recount a frustrating night out. Discover their humorous take on a shocking $44 tab for two...

A Story of the Guy Who Called the Cops on Himself

 Carl and Riley discuss two stories from the hospitality industry. They explore a tale of a customer who calls the police on himself after being denied a drink at a ba...

When Management Fails: The Story of the Negligent Manager

Carl and Riley discuss two stories highlighting the importance of good management in the service industry. In the first story, a bartender refuses to tip out a new emp...

The Dark Side of Success: When Owners Exploit Their Employees

In this episode, they discuss a bartender's revenge on a customer who complained about the amount of alcohol in their drink. They rate the story and share their experi...

The Inattentive Bartenders: A Lesson in Customer Service

Carl and Riley discuss two stories from the service industry. The first story involves a bartender dealing with inattentive coworkers and a customer who takes revenge ...

When Pettiness Pays Off: How I Fed Workplace Animosity

Today, Carl and Riley discuss a situation where a customer's joke was misunderstood by a bartender, leading to a heated exchange. They also explore a confession from a...

Why You Need Better Drinking Buddies with Billy Fredlund

 Billy Fredlund, a bartender from Indiana, joins Carl and Riley.  They discuss a Reddit post about someone who refuses to wait in crowded bars for drinks. The hosts de...

Dealing with Entitled Customers and Unruly Guests

 In this episode, they discuss a bartender's tale dealing with an unruly customer who refused to leave. The situation takes a surprising turn when a regular saves the ...

From Chaos to Control: Managing a Bar with Ease

In this wild episode, Nacole recounts a chaotic night at a bar she managed. With owners and investors partying and overserving guests, the situation quickly spiraled o...

The Mysterious Regular: A Bartender's Unexpected Gift

In this episode, Carl and Riley are joined by Jon, a bartender in Dubuque, Iowa, at Brazen Open Kitchen. They discuss Jon's experiences with a regular customer named G...

Drunk and Hangry: St. Patrick's Day Hot Dog Stand Debacle

Maggie Young joins us on the podcast today. She bartends and does massage therapy at the Hotel Julien. In today's episode, the Carl, Riley, and Maggie delve into the h...

When Guests Cross the Line: The Importance of Bar Etiquette with Maggie Young

Maggie Young joins us on the podcast today. She bartends and does massage therapy at the Hotel Julien. Story One - A group of friends have an interesting night out try...

Episode 50 with Steve the Bartender!!

We are excited for two reasons!! Reason one, it's our 50th show. Reason two, Steve the Bartender is our special guest. Steve is an author, owner of a distillery, and Y...

Threatened to Fight: Dealing with Aggressive Customers

Story One - A group of people come into a bar, stand in the way of the servers and a smartass decides to try to buy their way out but doesn't have his wallet.Story Two...

Bartender vs. Ex-Sheriff: A Clash of Egos

Story One - A guest gets cut off, leaves the bar. The bartender gets off work and goes to a different bar for a couple.  Orders an Uber and it's the guest they cut off...

A Generous Gift: How One Bartender's Life Was Changed Forever

Story One - A bar takes screen shots of security footage of people being assholes and hangs them on the wall. Someone isn't happy about that.Story Two - A server at a ...

Thanks for Offering Your Burrito & Tipping the Bartender at a Home Party

Story One - A random person offers part of his burrito to a woman that looks like she really needs it.Story Two - A woman hosts parties at her house and gets upset whe...

Racist Bartender Gets a Taste of Her Own Medicine

Story One - A racist bartender gets called dumb because of her hair color and doesn't like it at allStory Two - A guest wants to pay for $3,000 hotel room for a female...

Flirting for Tips: Good Service or Crossing Boundaries

Story One - Guest comes into a cocktail bar with a lot of attitude treat the bartender like shit.  Bartender says she can't come back but 2 weeks later she does.Story ...

The Power of Tipping: How It Impacts Bartenders and Servers

Story One - A female guest shows her ID to the bartender and he decides to show other guests her ID.Story Two - A server from another restaurant never tips at a bar, t...

Gin Taste Test Setup & Did Customer Get Wrong Signal from Bartender

Story One - Customer thinks gin should be chilled before serving. Bartender asks him if he wants to put his skills to the test.Story Two - A customer is out with frien...

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