A podcast sharing hospitality stories that teach a lesson. Don't be a dick. Tip your bartender. And, drink responsibly.

Latest Episodes

Tales of Racism and Resistance from Behind the Bar

Carl and Riley dive into intriguing stories from the service industry, discussing the challenges faced by bartenders and servers. From dealing with problematic custome...

How a One-Star Review Became a Viral Marketing Sensation with Anton Kinloch

Join Carl and Riley as they welcome Anton, the owner of Lone Wolf Kingston, a vintage-style cocktail bar in Hudson Valley. Dive into tales of mixology mishaps, shiftin...

The 'Smile More' Dilemma

Carl and Riley, seasoned bartenders, delve into the unpredictable world of the service industry. They share tales of demanding customers and amusing situations, rating...

When Your Manager Hates Great Service

Carl and Riley, with their combined 16 years of hospitality experience, dive into amusing and challenging tales from the service industry in this episode. They discuss...

The Reality of Being a Woman in Hospitality

Riley and Carl delve into challenging issues in the hospitality industry, highlighting women bartenders' experiences with sexism and unwelcome touching. They discuss t...

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