A podcast sharing hospitality stories that teach a lesson. Don't be a dick. Tip your bartender. And, drink responsibly.

Latest Episodes

The 'Smile More' Dilemma

Carl and Riley, seasoned bartenders, delve into the unpredictable world of the service industry. They share tales of demanding customers and amusing situations, rating...

When Your Manager Hates Great Service

Carl and Riley, with their combined 16 years of hospitality experience, dive into amusing and challenging tales from the service industry in this episode. They discuss...

The Reality of Being a Woman in Hospitality

Riley and Carl delve into challenging issues in the hospitality industry, highlighting women bartenders' experiences with sexism and unwelcome touching. They discuss t...

The Truth About Dating Bartenders: Myths, Flirts, and Real Talk

Join Carl and Riley as they delve into the intriguing world of bartending, exploring wild customer interactions, bartenders' reputations, and the challenges of managin...

When Good Employees Get Punished

Carl and Riley return after a break to share amusing and perplexing tales from the service industry. They discuss an overworked restaurant employee frustrated by perfo...

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